As Coco Chanel once said, “A woman who cuts her hair is about to change her life.” That’s exactly what hairstylist, Kate Langman, did for a woman in need. Located at ULTA Beauty salon in Oshkosh, Wisconsin, an unknown woman entered the building looking for products to help her severely matted hair.
22-year-old Langman approached the woman, asking her if she needed help. “When I asked if she needed any help,” Langman said. “She began to tell me her story.” The mystery woman’s horribly matted hair was due to months of lying in bed. “She couldn’t get out of her bed for six months. Which meant she didn’t wash her hair or brush it. She kept pulling it back into this bun which after that long (amount) of time turned into a huge dread lock. The bun was so matted that it felt like she literally had rocks on the back of her head.”
Choosing to leave the identity of the woman unknown, Langman told her to come into the salon the next day so she could restore her hair to its former glory. Disappointingly, the woman never showed up for her appointment. The woman called two weeks later to set up another appointment, but never attended that one either.
On March 8, the woman finally came into the salon, wanting Langman to help her with her hair. She told Langman she conjured up the courage to get herself out of bed and start to change her life, starting with her hair. Absolutely thrilled, Langman went to work on the woman’s hair for eight hours.
“I had a huge sense of relief when she walked back into the store that day,” Langman said. “It meant she still had the drive to better herself. I knew if I could help her, it could be the first step to her becoming happier.”
The eight-hour process included conditioning and reconditioning the client’s hair, untangling, cutting, styling, and dying it. Langman told TODAY, “I learned a lot about her life and where she came from which explained quite a bit. That was the big eye-opener. She didn’t choose to be depressed.” By the end of the gruelling process, Langman was able to transform her client’s hair into a beautiful masterpiece. The woman’s hair went from a knotted mess to a sleek, glossy hairstyle with red dyed tips. “By the end of this service, I could see the sparkle in her eyes and I could see her cheeks get rosy pink from the excitement of not only being able to run her fingers through her hair again, but she felt herself again,” Langman continued, “I changed someone’s life today and I’ll never ever forget it.”